2025/26 Undergraduate Module Catalogue

LLLC3973 Operations Management

20 Credits Class Size: 30

Module manager: Dr George Zifkos
Email: G.Zifkos@leeds.ac.uk

Taught: Semester 1 (Sep to Jan) View Timetable

Year running 2025/26

This module is not approved as a discovery module

Module summary

Operations management explores the way in which an organisation efficiently deploys resources in order to produce goods and services. The module will introduce you to real operational issues experienced by organisations and help you to develop and understanding of how these can be effectively addressed. You will engage in developing your digital skills by researching for your assignments as well as preparing for tasks before face to face sessions and through interaction with other students online.

Objectives

The objectives of the module are to enable you to:
1. Describe the role of Operations Managers and explain importance of Operations Management, in both manufacturing and service industries.
2. Analyse operations designs and evaluate the performance of operations.
3. Apply the techniques and tools employed to solve contemporary operations problems.

Learning outcomes

On successful completion of the module students will have demonstrated the following learning outcomes relevant to the subject:
1. Critically evaluate different operations management philosophies from a theoretical perspective.
2.Apply operations management tools and techniques to solve practical business problems.
3. Analyse an organisation’s operations by applying theories and models of operations management.

Skills Learning Outcomes:
On successful completion of the module students will have demonstrated the following skills learning outcomes:
1. Develop critical thinking skills through the use of creative problem-solving and decision-making for operational improvement [Academic]
2. Demonstrate awareness when addressing complex operational problems and identifying future opportunities to create value within an organisational setting [Enterprise]
3. Solve numerical problems and manipulate data to present solutions that improve the operational performance of organisations [Work-Ready]

Syllabus

Details of the syllabus will be provided on the Minerva organisation (or equivalent) for the module.

Teaching Methods

Delivery type Number Length hours Student hours
Workshop 11 1.5 16.5
Independent online learning hours 83.5
Private study hours 100
Total Contact hours 16.5
Total hours (100hr per 10 credits) 200

Opportunities for Formative Feedback

Through tutorials, monitoring of student contributions, formative feedback and staged submission of coursework. Drafts can be submitted in line with tutor deadlines. Peer feedback on in-class activities and online discussion.

Methods of Assessment

Coursework
Assessment type Notes % of formal assessment
In-course Assessment 2-hour open-book assessment 40
Report Report 2,500 words 60
Total percentage (Assessment Coursework) 100

Normally resits will be assessed by the same methodology as the first attempt, unless otherwise stated

Reading List

The reading list is available from the Library website

Last updated: 23/04/2025

Errors, omissions, failed links etc should be notified to the Catalogue Team